to4d Privacy Policy

This page describes what we collect when you use to4d and how we keep that data protected. We at to4d take your privacy seriously. When you register an account, deposit funds, or place a bet, we collect certain information — your name, email, phone number, and identity documents for verification. We use this data only to operate our service, comply with legal obligations, and prevent fraud.

Our privacy practices are transparent. We do not sell your personal data to third parties. We may share information with payment processors, identity-verification services, and legal authorities where required by law. This policy explains each category of data we collect, how long we retain it, and what rights you have.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What Data We Collect at to4d

We collect data in several categories when you use to4d. First, we collect account registration data: your full name, email address, phone number, date of birth, and national ID number (KTP). This information is mandatory to open an account and comply with anti-money-laundering regulations.

Second, we collect identity documents. Before your first withdrawal, we ask for a copy of your national ID and proof of address (such as a utility bill or bank statement). We use these documents to verify your identity and prevent fraud. We store these documents securely and do not share them with third parties except where required by law.

Third, we collect transaction data. When you deposit or withdraw funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, we record the amount, date, and payment method. We also record your game activity — which games you play, your bets, and your outcomes. This data helps us detect suspicious activity and resolve disputes.

How We Use Your Data

We use your data for the following purposes:

To operate our service and process your deposits and withdrawals.
To verify your identity and comply with anti-money-laundering and know-your-customer (KYC) regulations.
To detect and prevent fraud, money laundering, and other illegal activity.
To respond to your support requests and resolve account issues.
To send you service updates, security alerts, and account notifications.
To comply with legal requests from authorities in Jakarta, Surabaya, Bandung, Medan, Semarang, and other jurisdictions where we operate.

We do not use your data for marketing purposes unless you explicitly opt in. We do not sell your data to third parties. We do not share your data with advertisers or data brokers.

Data retention: We retain your account data for as long as your account is active. After account closure, we retain data for seven years to comply with legal and regulatory obligations.

Third-Party Processors and Data Sharing

We use third-party service providers to operate to4d. These include payment processors (who handle mobile banking, local payment, online payment, e-wallet, and bank transfers), identity-verification services (who confirm your KTP and address documents), and cloud hosting providers (who store our servers). We share only the minimum data necessary for each service to function.

Our servers may be located outside your jurisdiction. By using to4d, you consent to your data being transferred to and processed in other countries. We ensure all processors comply with data-protection standards equivalent to or exceeding our own.

We may disclose your data to legal authorities if required by law — for example, if a court orders us to provide information, or if we detect activity that violates local regulations. We will notify you of such requests unless legally prohibited from doing so.

Cookies and Tracking

We use cookies to operate to4d. Cookies are small files stored on your device that help us remember your login status, your language preference, and your betting history. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

We do not use cookies to track you across other websites. We do not sell cookie data to advertisers. You can disable cookies in your browser settings, but doing so may prevent to4d from functioning correctly.

Your Rights on to4d

You have the right to access, correct, and delete your personal data. If you wish to review the data we hold about you, request a correction, or ask us to delete your account, contact our support team. We will respond to your request within 30 days.

You have the right to object to certain uses of your data — for example, if we send you promotional emails, you can opt out. You have the right to data portability: we can provide your data in a machine-readable format so you can transfer it to another service.

If you believe we have mishandled your data, you have the right to lodge a complaint with your local data-protection authority. We encourage you to contact us first so we can address your concerns.

Account deletion: If you request account deletion, we will close your account and remove your personal data from our active systems within 30 days. We will retain transaction records for seven years to comply with legal obligations.

Security and Data Protection at to4d

We at to4d use industry-standard security measures to protect your data. Your account password is encrypted using strong algorithms. Your identity documents are stored in secure, encrypted vaults. All communication between your device and our servers is encrypted using SSL/TLS protocols.

We conduct regular security audits and penetration testing to identify and fix vulnerabilities. We limit access to your data to employees and contractors who need it to perform their jobs. All staff sign confidentiality agreements.

Despite our efforts, no security system is completely immune to attack. If we discover a data breach, we will notify affected users and relevant authorities as required by law. We recommend you use a strong, unique password for your to4d account and enable two-factor authentication if available.

Contact Us About Privacy

If you have questions about our privacy practices, wish to exercise your rights, or want to report a data concern, contact our support team. We are available in English and Indonesian. You can reach us via email, in-game chat, or a contact form in your account dashboard.

Our support team will direct your inquiry to our data-protection officer if necessary. We aim to respond to all privacy requests within 30 days.

For more information about how we operate, review our Terms and Conditions or visit our About us page. If you have questions about account verification or payment methods, see our FAQ